Top Questions
Are towels provided?
Towels are supplied for each guest in your stateroom. You must return the towels to your stateroom after each use. Failure to return the towel to your stateroom will result in a fine charged to your SeaPass card.
What do I do with my valuables?
We're sure you'll want to bring your camera, jewelry and other valuable items with you on your cruise. However, since the ship cannot accept responsibility for any articles left in the stateroom, public areas or packed in your luggage, we suggest the use of a safety deposit box or cabin safe. For your convenience and protection, safety deposit boxes are available at the Guest Relations Desk.
Where is the lost and found?
The Lost and Found is located at the Guest Relations Desk. If you've lost anything, you should report the item to the Guest Relations Desk and ask if it has been returned yet. If you find anything, please turn it in there. After the ship returns to your port of origin, all found and unclaimed articles will be sent to the company headquarters where they can be claimed.
Can I bring a radio on board?
Yes. You are welcome to bring radios, iPods, etc. for your private enjoyment. However, for the comfort of other guests, we request that headphones or ear pieces be used in public areas.
What about electrical appliances?
Bring them with you by all means. Aboard all the Royal Caribbean ships the current in the staterooms is 110 volts AC and is capable of handling all normal appliances such as electric razors, hair dryers and hot curlers.
Who may sail?
Answer: Please make sure that everyone in your stateroom is eligible to sail.
1. Infants who are at least 6 months old on the day of departure may sail.
2. Women who will be less than 24 weeks into their pregnancy on the day of departure and for the duration of the cruise may sail. This policy is due to the risk of premature labor. Pregnant women must have a letter from their doctor stating how far along (in weeks) their pregnancy will be at the beginning of the cruise, that mother and baby are in good health and fit to travel, and that the pregnancy is not high-risk.
3. Adults aged twenty-one or older may sail. The Cruise Line shall refuse boarding to any guest under the age of twenty-one unless the guest is:
a. traveling in the same stateroom with an individual twenty-five years or older;
b. traveling in the same stateroom with their spouse (Proof of age and/or proof of
marriage are required); or
c. traveling with a parent or guardian in an accompanying stateroom.
Guests not conforming to these policies will be denied boarding and no refund of the cruise fare will be issued. Sorry, there are NO EXCEPTIONS to these policies.
What kind of travel documention will I need?
Answer: Proper travel documentation is required at embarkation and throughout the cruise and is the responsibility of the guest. Any guest traveling without proper documentation will not be allowed to board the vessel and no refund of the cruise fare will be issued.
U.S. citizens are encouraged to show a U.S. passport. If they do not have a passport, they should be prepared to provide a government-issued photo ID (e.g. Driver's License) and proof of U.S. citizenship such as a U.S. birth certificate. The Department of State is now issuing passport cards in response to the need for a less expensive and more portable alternative to the traditional passport book. Please see U.S. Department of State for more information on the passport card.
In order to serve our customers better Premier Christian Cruises has partnered with A Briggs Passport and Visa Expeditors. If you need to order a new passport, renew a passport, replace a lost or stolen passport, or update your passport, A Briggs works with the U.S. Passport Agency and foreign embassies and consulates to secure passports as quickly as 24 hours. For further information see the Travel Options section of our website.
It is important that guest names on travel documents be identical to those on the cruise booking. Otherwise, proof of name change (i.e., a marriage license) OR a valid driver's license or government issued photo ID must be presented. For changes further information on documentation see U.S. Customs and Border protection.
Will I get seasick?
Answer: Seasickness is very rare on ships as large as this. The ship is equipped with stabilizers which are designed to keep it smooth and steady in the water. If you should feel queasy, medicine is available from your stateroom steward, the Information Desk, or from the ship’s doctor.
Is there a medical staff on board?
Answer: Yes, Royal Caribbean will have 2 qualified physicians and 3 nurses from the ship’s medical staff on call 24 hours a day. Infirmary hours for medical examinations can be found in your Cruise Compass. A professional fee will be charged. If you should contract a contagious disease, or even suspect a contagious disease, it is compulsory that you report it to the ship's doctor for the safety of everyone on board. If you are taking any prescribed medication and/or want the medical staff to be aware of any special needs, please contact the infirmary. This will ensure they will be prepared should you need assistance. The ship’s doctors are independent contractors.
What about my medications?
Answer: Please carry your required medication in your pocket or purse so that it will be available when needed. Checked luggage may not be accessible at all times. If you're using any prescription drugs, vitamins or other medication on a regular basis, you should bring an adequate supply with you since these may not be readily available either aboard ship or in our ports of call. Commonly used over-the-counter medications may be purchased at the office of the ship's doctor.
